On-Call Scheduling

On-call schedules define who gets paged when an incident is triggered. Create rotation schedules so the right engineer is automatically notified — no manual routing required.

Key concepts

• Rotations — Define a recurring schedule (daily, weekly, or custom) that cycles through team members.
• Overrides — Temporarily replace the scheduled on-call for vacations, swaps, or out-of-band coverage.
• Handoffs — Automatic transition between shifts with configurable overlap to ensure no gaps in coverage.